Article-archive

All Helpdesk-articles/news:

Windows If you receive the message "Your Windows license will expire soon", your Windows license is about to expire. You ...
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The service outage affects almost all services provided on the Internet. Cause: Security update Duration: about 30 minutes We apologize ...
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There's a downtime in Peppi on 22.6. from 4pm to 6pm. The downtime is due to a data transfer to ...
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During the summer, there are some important changes related to using Zoom: Versions older than Zoom 5.0 stopped working on ...
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My studies and My teaching widgets have been removed from Elmo desktop because of student management system change. Calendar widget ...
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Due to school closures, Adobe has enabled the use of Creative Cloud products on students' own computers. Products will be ...
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Peppi will be introduced on Wednesday, 6 May at 1:00 p.m. Setup is currently being prepared, so the service may ...
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As Jamk has limited staff’s mobility on campuses ICT Helpdesk’s service time has changed. Helpdesk is available on weekdays from ...
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Within recent days, there has been some misleading media coverage about Zoom's privacy. Older Zoom version has for iOS devices ...
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Access rights to ASIO has been removed on 1 April. Some identified staff groups have restricted permissions to ASIO and ...
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The need for remote work and study has increased due to the situation caused by the corona virus outbreak. Optima, ...
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Cause: A security update We apologize for any inconvenience this may cause ...
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Update 15.3.2020 Automatic update cancelled. Users can still do manual update at any moment. The latest version upgrade (for Windows ...
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The course enrolment has been suspended in Asio due to technical problems created by the national student selection exam and ...
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Asio Services will be transformed to a new platform on Wednesday 15.10.2019 at 14:00-17:00. During this time all Asio Services ...
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At JAMK we've been using Skype (Skype for Business) as a chat and web conferencing tool for almost 10 years ...
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The new Adobe Agreement has resulted in the following changes. From now on, all workstations will have Adobe Acrobat Reader ...
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All telephone subscriptions used by Jyväskylä University of Applied Sciences will change operator on Thursday August 22, starting at 8.00 ...
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During this time, ICT services can be reached by phone +358 40 5142 911 or by chat. Janitors can be ...
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Due to license changes made by Oracle, we've been forced to uninstall Java from JAMK's workstations. As of 16.4.2019, free ...
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Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via ...
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Reason: Upgrade Impact: remote.jamk.fi We apologise for the inconvenience ...
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The old versions of Windows 10 are automatically upgraded to the latest version. The preparatory installation is done in the ...
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New Windows 10 version is now available for all staff workstations (Windows 10 version 1809). You may choose the best ...
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The Office 365 service (which also includes the Outlook e-mail service) has notified several users within last 24h that the organization has ...
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Different campus contracts allow staff and students to take advantage of programs on home machines. See more details https://helpdesk.jamk.fi/en/home-use-licenses/ ...
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Moniviestin service that is administered by University of Jyväskylä, is experiencing some issues that prevent usage.We'll update this post when ...
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Login settings to Elmo/intra services has been updated and that is why browsers might show "session expired" messages that prevent ...
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Office 365 Pro Plus is a monthly version of Office that is constantly updated and has new features. It requires ...
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Microsoft's O365-service licences changed and for that reason some applications might not be available. Situation should normalize within 30 minutes ...
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Internet connection to/from JAMK is not working. The problem started about 10:20am. Update: Operator is fixing cable issue between Jyväskylä-Tampere ...
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There is a service break on Moniviestin on Thursday, November 15th. 8: 00-9: 00 ...
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Internet connections are not available during maintenance ...
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On Service maintenance Day 14.6. Between 14 and 18 there are short breaks in the following online services: Login to ...
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Reportronic version upgrade 3.03.700 will be installed on Thu 14.6. 8:00-10:00am. During the update process, Reportronic will not be available ...
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We are doing some maintenance to jamk.fi web-service on Monday 11.6 9.00-12-00. This maintenance will cause service interruptions to jamk.fi, ...
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Since Thursday evening Outlook client has been constantly asking to input password and because of that it is unable to ...
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Wireless network at Jyvaskyla University of Applied Sciences has been  re-configured and renewed. Old open WLAN's without encryption ("JAMK" ja ...
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Funet Zoom Network Meeting System will completely replace Adobe Connect by the end of year 2018, as Adobe Connect has ...
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Elmo services will be migrated to a new platform at Thu 14.6. 09:00 - 12:00 Elmo Desktop, Elmo Teams and ...
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This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from ...
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When creating Webropol queries, please remember to follow instructions on the login page (http://webropol.jamk.fi). Webropol has a built-in folder structure ...
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The liiketoimintasuunnitelma.com service operated by the Helsingin Uusyrityskeskus has been infiltrated, resulting in some 130,000 usernames and passwords have gotten ...
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Office Mix Preview -service will be shut down at 1.5.2018. Office Mix Preview has been helping users to create and ...
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Monthly maintenance dates at JAMK (year 2018): to 14.6 to 13.7 to 16.8 to 13.9 to 11.10 to 15.11 to ...
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Webropol-service has been working slowly from time to time and at this moment it is not responding at all. System ...
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