Article-archive

All Helpdesk-articles/news:

Asio-services will be transformed to a new platform on wednesday 15.10.2019 at 14:00-17:00. During this time all Asio-services are unavailable ...
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At JAMK we've been using Skype (Skype for Business) as a chat and web conferencing tool for almost 10 years ...
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The new Adobe Agreement has resulted in the following changes. From now on, all workstations will have Adobe Acrobat Reader ...
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All telephone subscriptions used by Jyväskylä University of Applied Sciences will change operator on Thursday August 22, starting at 8.00 ...
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During this time, ICT services can be reached by phone +358 40 5142 911 or by chat. Janitors can be ...
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Due to license changes made by Oracle, we've been forced to uninstall Java from JAMK's workstations. As of 16.4.2019, free ...
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Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via ...
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Reason: Upgrade Impact: remote.jamk.fi We apologise for the inconvenience ...
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The old versions of Windows 10 are automatically upgraded to the latest version. The preparatory installation is done in the ...
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New Windows 10 version is now available for all staff workstations (Windows 10 version 1809). You may choose the best ...
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The Office 365 service (which also includes the Outlook e-mail service) has notified several users within last 24h that the organization has ...
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Different campus contracts allow staff and students to take advantage of programs on home machines. See more details https://helpdesk.jamk.fi/en/home-use-licenses/ ...
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Moniviestin service that is administered by University of Jyväskylä, is experiencing some issues that prevent usage.We'll update this post when ...
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Login settings to Elmo/intra-services has been updated and that is why browsers might show "session expired" messages that prevent page ...
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Office 365 Pro Plus is a monthly version of Office that is constantly updated and has new features. It requires ...
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Microsoft's O365-service licences changed and for that reason some applications might not be available. Situation should normalize within 30 minutes ...
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Internet connection to/from JAMK is not working. The problem started about 10:20am. Update: Operator is fixing cable issue between Jyväskylä-Tampere ...
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There is a service break on Moniviestin on Thursday, November 15th. 8: 00-9: 00 ...
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Internet connections are not available during maintenance ...
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Internet connection to/from JAMK is not working. The problem started about 7:15am thu morning. It looks like the problem is ...
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On Service maintenance Day 14.6. Between 14 and 18 there are short breaks in the following online services: Login to ...
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Reportronicin version upgrade 3.03.700 will be installed on thu 14.6. 8:00-10:00am. During the update process, Reportronic will not be available ...
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We are doing some maintenance to jamk.fi web-service on monday 11.6 9.00-12-00. This maintenance will cause service interruptions to jamk.fi, ...
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Since thursday evening Outlook client has been constantly asking to input password and because of that it is unable to ...
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Wireless network at Jyvaskyla University of Applied Sciences has been  re-configured and renewed. Old open WLAN's without encryption ("JAMK" ja ...
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Funet Zoom Network Meeting System will completely replace Adobe Connect by the end of year 2018, as Adobe Connect has ...
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Elmo services will be migrated to a new platform at thu 14.6. 09:00 - 12:00 Elmo Desktop, Elmo Teams and ...
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This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from ...
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When creating Webropol queries, please remember to follow instructions on the login page (http://webropol.jamk.fi). Webropol has a built-in folder structure ...
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JAMK's O365-system support for old and in many ways insecure pop3 -ja imap4 -email protocols end 1.5.2018. Basically all modern ...
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The liiketoimintasuunnitelma.com service operated by the Helsingin Uusyrityskeskus has been infiltrated, resulting in some 130,000 usernames and passwords have gotten ...
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Microsoft has informed us that they are preparing to retire OWA for iPhone, iPad and Android in May 2018. In ...
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Office Mix Preview -service will be shut down at 1.5.2018. Office Mix Preview has been helping users to create and ...
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Monthly maintenance dates at JAMK (year 2018): to 14.6 to 13.7 to 16.8 to 13.9 to 11.10 to 15.11 to ...
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Webropol-service has been working slowly from time to time and at this moment it is not responding at all. System ...
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In JAMK we have used Vetuma-service for years to change passwords with online bank accounts. The authentication method that vetuma.jamk.fi ...
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Microsoft says: ----------- Title: Yammer sign-in and performance issue User Impact: Users may observe that the Yammer Activity Stream Ticker ...
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Please leave a service request through the HelpDesk system, Happy Christmas time, JAMK HelpDesk ...
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All staff email distribution lists are now migrated to O365. This enables distribution list owners to modify contents of lists ...
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