Article-archive

All Helpdesk-articles/news:

This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from ...
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Moodle is not available at this time ...
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Adobe will end support for Flash player on December 31, 2020. Security updates are no longer available for this application ...
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This Halko IDM version upgrade maintenance causes interruption of: user account creation, update and continuation password setting and change application ...
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The M-drive that contains shared folders will be unavailable on Friday 4.12.2020 because of maintenance. During maintenance, all folders will ...
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Pepin käyttökatko / Peppi maintenance break 25.11. klo 06:00-08:00 ...
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Internet connections might not be available during maintenance 18.11.2020, from 4pm to 5pm ...
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Microsoft discontinues the use of the Stream Service as a destination for Teams recordings. From now on, the recordings will ...
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Webropol's service provider (Telia-Inmics) is experiencing server problems after last night maintenance period, which prevents also us from using Webropol ...
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An error situation has been detected in the Peppi service and login does not work at the moment. The situation ...
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It is now possible for students to purchase Adobe Creative Cloud at a very affordable price. See the Home Use ...
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A problem has been identified between the Peppi student management service and Optima, which is why some students are currently ...
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The update will cause short interruptions to the service during the day. We apologize for any inconvenience this may cause ...
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Users have reported problems joining zoom meetings. The service provider is notified and they are fixing it. If possible, use ...
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There has been a lot of news in the media recently about scam calls, where the caller usually says in ...
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Teams users around the world have reported weird "FCM Test messages" on their mobile devices. JAMK users have also received ...
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As a result of the maintenance work done in Peppi, the "Add workspace to learning environment" link disappeared from Peppi ...
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Windows If you receive the message "Your Windows license will expire soon", your Windows license is about to expire. You ...
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The service outage affects almost all services provided on the Internet. Cause: Security update Duration: about 30 minutes We apologize ...
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There's a downtime in Peppi on 22.6. from 4pm to 6pm. The downtime is due to a data transfer to ...
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During the summer, there are some important changes related to using Zoom: Versions older than Zoom 5.0 stopped working on ...
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Due to school closures, Adobe has enabled the use of Creative Cloud products on students' own computers. Products will be ...
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Within recent days, there has been some misleading media coverage about Zoom's privacy. Older Zoom version has for iOS devices ...
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The need for remote work and study has increased due to the situation caused by the corona virus outbreak. Optima, ...
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Cause: A security update We apologize for any inconvenience this may cause ...
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Update 15.3.2020 Automatic update cancelled. Users can still do manual update at any moment. The latest version upgrade (for Windows ...
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The course enrolment has been suspended in Asio due to technical problems created by the national student selection exam and ...
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Asio Services will be transformed to a new platform on Wednesday 15.10.2019 at 14:00-17:00. During this time all Asio Services ...
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At JAMK we've been using Skype (Skype for Business) as a chat and web conferencing tool for almost 10 years ...
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The new Adobe Agreement has resulted in the following changes. From now on, all workstations will have Adobe Acrobat Reader ...
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All telephone subscriptions used by Jyväskylä University of Applied Sciences will change operator on Thursday August 22, starting at 8.00 ...
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During this time, ICT services can be reached by phone +358 40 5142 911 or by chat. Janitors can be ...
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Due to license changes made by Oracle, we've been forced to uninstall Java from JAMK's workstations. As of 16.4.2019, free ...
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Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via ...
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Reason: Upgrade Impact: remote.jamk.fi We apologise for the inconvenience ...
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The old versions of Windows 10 are automatically upgraded to the latest version. The preparatory installation is done in the ...
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New Windows 10 version is now available for all staff workstations (Windows 10 version 1809). You may choose the best ...
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The Office 365 service (which also includes the Outlook e-mail service) has notified several users within last 24h that the organization has ...
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Different campus contracts allow staff and students to take advantage of programs on home machines. See more details https://helpdesk.jamk.fi/en/home-use-licenses/ ...
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Moniviestin service that is administered by University of Jyväskylä, is experiencing some issues that prevent usage.We'll update this post when ...
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Login settings to Elmo/intra services has been updated and that is why browsers might show "session expired" messages that prevent ...
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Office 365 Pro Plus is a monthly version of Office that is constantly updated and has new features. It requires ...
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Microsoft's O365-service licences changed and for that reason some applications might not be available. Situation should normalize within 30 minutes ...
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This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from ...
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