New Windows 10 version is now available for all staff workstations (Windows 10 version 1809). You may choose the best moment when to install. Instructions: 1) Start Software Center from desktop 2) Choose “Operating Systems” 3) Choose “Windows 10 1809 Upgrade” and click “Install” 4) Update downloads required files and asks permission to restart computer, […]
Continue readingEmail sync problems?
The Office 365 service (which also includes the Outlook e-mail service) has notified several users within last 24h that the organization has adopted two-phase authentication (MFA) and that the mail application on the terminal must therefore be changed. Two-phase authentication has not been implemented and the notification is due to a fault in the O365 service that is currently being fixed. […]
Continue readingProblems with Moniviestin
Moniviestin service that is administered by University of Jyväskylä, is experiencing some issues that prevent usage. We’ll update this post when we know more about the situation. Update:More details about this situation: https://www.jyu.fi/digipalvelut/en/news/extensive-problems-file-services-2019-02-13 Update: Problem fixed 13.2. klo 13
Continue readingProblems while accessing Elmo/intra-sevices?
Login settings to Elmo/intra-services has been updated and that is why browsers might show “session expired” messages that prevent page to load correctly. You can fix this by clearing browser cache within your browser. Instructions can be found from here:How to clear browser cache for all major browsers Background:Within JAMK’s network (while using JAMK’s workstations), […]
Continue readingChanges on o365 service
Microsoft’s O365-service licences changed and for that reason some applications might not be available. Situation should normalize within 30 minutes after system has processed all changes (might require you to logout and then login again). This should not affect email delivery, but it is possible that on some rare occations senders will receive an error […]
Continue readingNetwork problems – Fixed
Internet connection to/from JAMK is not working. The problem started about 10:20am. Update: Operator is fixing cable issue between Jyväskylä-Tampere. Update: Internet connection has been fixed on 19 November 8:01.
Continue readingNetwork problem – Fixed
Internet connection to/from JAMK is not working. The problem started about 7:15am thu morning. It looks like the problem is within Funet. Update 15:52: The problem is now fixed
Continue readingReportronic maintenance thu 14.6 8-10am
Reportronicin version upgrade 3.03.700 will be installed on thu 14.6. 8:00-10:00am. During the update process, Reportronic will not be available to users. We will inform about new features that this update contains later. If you have any questions, please contact Reportronic administrator.
Continue readingjamk.fi web-service maintenance monday 11.6 9.00-12.00
We are doing some maintenance to jamk.fi web-service on monday 11.6 9.00-12-00. This maintenance will cause service interruptions to jamk.fi, study-guides, eamk.fi ja finnips.fi -websites.
Continue readingProblems with Outlook email application – Fixed
Since thursday evening Outlook client has been constantly asking to input password and because of that it is unable to connect to server. Typing correct password does not help in this case. Oikean salasanan kirjoittaminen ei siis auta. The problem lies within Microsotf’s O365 service and we are working to fix it. In the meantime, […]
Continue readingWLAN changes, open WLANs will be discontinued at 13.6.2018
Wireless network at Jyvaskyla University of Applied Sciences has been re-configured and renewed. Old open WLAN’s without encryption (“JAMK” ja “JAMK-N”) will be discontinued at 13.6.2018. After 13.6.2018 all WLAN traffic will be encrypted and connection requires authentication. You can find detailed information about WLAN names etc. from https://helpdesk.jamk.fi/en/wlan
Continue readingFunet Zoom Network Meeting System to replace Adobe Connect
Funet Zoom Network Meeting System will completely replace Adobe Connect by the end of year 2018, as Adobe Connect has proven to be unreliable due to its obsolete technology. Adobe Connect will be usable until the end of the year. Zoom has been tested with the test team and it has proven to provide better […]
Continue readingElmo maintenance thu 14.6. 09:00 – 12:00
Elmo services will be migrated to a new platform at thu 14.6. 09:00 – 12:00 Elmo Desktop, Elmo Teams and Elmo intra will not be accessible during migration. Sorry for any inconvenience. JAMK ICT-Services
Continue readingSpam/viruses!
This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from colleagues cannot always be trusted since the sender information may be faked or account may have been breached. Within last few days, there have been several occations where JAMK staff/student accounts have been used to […]
Continue readingAbout Webropol queries
When creating Webropol queries, please remember to follow instructions on the login page (http://webropol.jamk.fi). Webropol has a built-in folder structure for your own queries. When saving creating query, first select the folder of the staff/students and then the folder of your department. If you have already created your own query to the root folder or […]
Continue readingPOP3 and IMAP4 -support ends 1.5.2018
JAMK’s O365-system support for old and in many ways insecure pop3 -ja imap4 -email protocols end 1.5.2018. Basically all modern devices and their email clients support better methods (for example Activesync). If you do not know you have been using these old methods, you don’t have to do anything. Background for this change: There are […]
Continue readingOld OWA for iPhone, iPad and Android mobile apps will retire 15.5
Microsoft has informed us that they are preparing to retire OWA for iPhone, iPad and Android in May 2018. In mid-April, OWA mobile apps will no longer be available for download in app stores and on May 15, 2018, existing OWA mobile apps will be retired. If you have been using old “OWA for Android” […]
Continue readingOffice Mix service ends 1.5.2018
Office Mix Preview -service will be shut down at 1.5.2018. Office Mix Preview has been helping users to create and share interactive online recordings of their presentations. Thanks to the positive feedback from users during the Preview, Microsoft has decided to end Office Mix and to integrate its best features directly into PowerPoint, Microsoft Stream, […]
Continue readingMonthly maintenance dates at JAMK (year 2018)
Monthly maintenance dates at JAMK (year 2018): to 14.6 to 13.7 to 16.8 to 13.9 to 11.10 to 15.11 to 13.12 On these days there might be short blackouts on all JAMK’s ICT-systems. We try to schedule all massive blackouts after 16 o’clock. We will inform changes separately if needed. JAMK ICT-Services
Continue readingProblems with Webropol
Webropol-service has been working slowly from time to time and at this moment it is not responding at all. System is provided to us by 3rd party software house and therefore JAMK ICT-Services is unable to fix it. We have reported all issues to vendor.
Continue readingChanging password with online bank authentication
In JAMK we have used Vetuma-service for years to change passwords with online bank accounts. The authentication method that vetuma.jamk.fi uses is replaced with national suomi.fi -authentication on 1.1.2018. Notice! From users point of view, nothing has changed! Service is still used with the same internet address as before (https://vetuma.jamk.fi) and all instructions are still […]
Continue readingAbout email distribution lists (staff)
All staff email distribution lists are now migrated to O365. This enables distribution list owners to modify contents of lists through Outlook address book.
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