There is currently problem in Moodle that prevents some users from logging in. We have opened a service request to partner about this and the situation is being investigated. Update 15.9 at 9:00: Situation still remains and there is no permanent fix available yet. Possible workarounds: – In some cases, users are able to work […]
Continue readingDo not hand your username/password to criminals!
There has been several news articles on media about how the users of various organizations have been receiving phishing email messages. These messages have appeared to be genuine and they have included a link to a page asking the user to change their password. Sometimes these have also been sent as text messages. The site […]
Continue readingHAKA-login service problem – Fixed
We’ve detected an error within Shibboleth/HAKA login service, which means that the services using it are currently unavailable. These services include e.g. Peppi and Moodle. The problem is being fixed. Update at 10:10: The problem is now fixed. If you tried to log in during this time, you may need to clear your browser’s cache […]
Continue readingJAMK Sign service maintenance on Mon 30.8.2021
JAMK Sign service maintenance on Monday 30 August 2021 from 16:00 to 19:00. JAMK Sign is not available during maintenance.
Continue readingReportronic service and UI upgrade 4.6.2021 7-9
The project management system Reportronic is not available on Friday, June 4, 2021 at 7-9 because of maintenance. During maintenance, the system interface is also upgraded. Old functions are still available, but they have been grouped into clearer entities. Details about on the new user interface can be found from Repo’s intranet pages (https://intra.jamk.fi/tietohallinto/Sivut/Reportronic.aspx).
Continue readingPower outage in Jyväskylä, some services not available
There was a large power outage in Jyväskylä on Saturday-Sunday night and as a result, some services are not operational. We are investigating and fixing issues all the time. If the login to some system does not work, please try again later. Update su 12:00: Most JAMK IT-services are now working again.
Continue readingProblems with Teams – fixed
Microsoft has reported that they are investigating issues with Teams. Title: Can’t access Teams User Impact: Users may be unable to access Microsoft Teams. More info: Users able to access Microsoft Teams may experience degraded performance with multiple features. Current status: We’re analyzing system telemetry to isolate the source for the issue. In parallel, we’re […]
Continue readingComputer clock stuck to winter time?
Last weekend, timezone was changed to summer time, and although this is usually handled automatically on JAMK’s computers, the clock is now stuck to winter time on many machines. This is mainly caused by the fact that the computer used has not been connected to JAMK’s servers for a long time. Time setting cannot be […]
Continue readingUpdate about Zoom’s cloud recording
Over the weekend, Nordunet disabled Zoom’s so-called AWS service, i.e. Zoom in the Amazon cloud, where alse cloud recording and streaming have been available. As previously announced, all Jamk’s users were transferred on Friday, March 26th. from AWS to Nordunet’s local Zoom platform. We have now been able to negotiate some extended flexibility with CSC. […]
Continue readingZoom’s cloud recording service will be disabled on Friday 26.3. at 4 p.m
Zoom’s cloud recording service will be disabled on Friday 26.3. at 4 p.m. At the same time, the streaming feature of the meeting will also be removed, ie the streaming of the meeting to Youtube live, for example. In the future, recording in Zoom will still be possible locally. If you want to share the […]
Continue readingProblems with Microsoft O365 services
Microsoft has informed that several O365 services are suffering login problems globally. This includes but is not limited to Microsoft Teams, Forms, Exchange Online, Intune and Yammer. Microsoft has identified the underlying cause of the problem and are taking steps to mitigate impact. ETA on resolution is not known. Microsoftin info page: https://status.office365.com
Continue readingAbout Exchange email system security
The media has recently reported about new vulnerabililities found from Microsoft Exchange email system. All email systems administrated by JAMK ICT-Services have been checked and updated as soon as the update was made available and they are secure. In JAMK we use Microsoft’s Office365 Exchange platform as our primary email system, which was not affected […]
Continue readingStrong authentication in JAMK, secure your account!
JAMK’s Office365 service has mandatory strong authentication requirement for staff users after Monday, March 15, 2021. For students, strong authentication is optional buut recommended. Below is short explanation what deos this mean, why is it necessary to require strong authentication and what needs to be done to enable the feature. What does strong authentication mean […]
Continue readingSpam emails
This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from colleagues cannot always be trusted since the sender information may be faked or account may have been breached. There have been several occations where also JAMK staff/student accounts have been used to send spam and […]
Continue readingM-drive maintenance on 4.12.2020
The M-drive that contains shared folders will be unavailable on Friday 4.12.2020 because of maintenance. During maintenance, all folders will be migrated to a new platform. During this process, the name of some directories may change. NOTE! If you already know that you need to access some M-drive data that day, please take a copy […]
Continue readingProblems with Webropol | Fixed
Webropol’s service provider (Telia-Inmics) is experiencing server problems after last night maintenance period, which prevents also us from using Webropol. Operators infopage (Finnish) Update: Login to Webropol seems to working again.
Continue readingPeppi-system not working – Fixed
An error situation has been detected in the Peppi service and login does not work at the moment. The situation is being fixed. Update 13:35: Peppi is now working normally.
Continue readingCourses missing in Optima?
A problem has been identified between the Peppi student management service and Optima, which is why some students are currently not able to see all courses in Optima. The problem has been fixed, but it will take some time to update course listings in Optima. The situation should be fixed for all students by tomorrow.
Continue readingScam calls to JAMK staff and students
There has been a lot of news in the media recently about scam calls, where the caller usually says in English that the recipient’s computer has a virus or some other problem and that the caller would want to connect to the machine remotely to fix the situation. Alternatively, the caller only asks for contact […]
Continue readingWeird notifications on Teams app (FCM Test Message)?
Teams users around the world have reported weird “FCM Test messages” on their mobile devices. JAMK users have also received these messages. Earlier this week, Google Hangouts users reported this same issue. It was and still is a vulnerability in Google’s Firebase Cloud Messaging service that apparently can now be exploited against Microsoft Teams users […]
Continue readingMisleading media coverage about Zoom’s privacy
Within recent days, there has been some misleading media coverage about Zoom’s privacy. Older Zoom version has for iOS devices has been using Facebook developer tools, which have passed users’ general device information (application version, language, processor type, time zone, etc.) to third parties. Any details about users identity has never been compromised. Latest version […]
Continue readingJAVA removed from workstations
Due to license changes made by Oracle, we’ve been forced to uninstall Java from JAMK’s workstations. As of 16.4.2019, free version of Java has only been available for personal use. It is not possible to obtain licenses for a company of this size without significant costs. As a result, Java-based sites may no longer work, […]
Continue readingSecuremail
Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via email is not allowed. To address this shortcoming, we use Deltagon SecureMail service (only for staff). Securemail allows you to send and receive messages securely to any email address. Traffic is protected and messages are […]
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