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Helpdesk and Instructions

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Primary Menu
  • To New Users
    • How to log in to JAMK network/workstations
  • Remote access services
    • Eduroam – a Roaming Service
    • Remote desktop connections and software
    • Webfile Service
  • Username and password
    • Changing your password
    • Creating a password
    • User account locked -error message?
    • What is my username
  • Email services and Office365
    • iPad/iPhone Exchange email and calendar settings
    • Office-applications for Students and Staff
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    • OneDrive at home computers and mobile devices
    • Securemail
  • Office devices and classrooms
    • AV services
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    • Optima Locker
    • Printing
    • USB memory sticks
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  • ICT systems and software
    • Adobe Software
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    • Default software on workstations
    • Microsoft Store Deployment
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  • ICT Services
  • Data protection and security
    • ICT Security guide for travelling staff
    • JAMK Network Usage Rules
    • Privacy Statements

Author:

14.06.2018

Maintenance Day 14.6.2018

On Service maintenance Day 14.6. Between 14 and 18 there are short breaks in the following online services: Login to the Optima, Eduroam, Asio Password change Halko IDM system    

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RSS Helpdesk news

  • Pepin käyttökatko / Peppi maintenance break 25.11. klo 06:00-08:00 24/11/2020
  • JAMK internet connection maintenance 18.11.2020 16/11/2020
  • The destination of Teams recordings changes 13/11/2020
  • Haka login changes on 11 November at 3pm 09/11/2020
  • Adobe Creative Cloud for students 02/11/2020
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