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Helpdesk and Instructions

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  • To New Users
    • How to log in to JAMK network/workstations
  • Remote access services
    • Eduroam – a Roaming Service
    • Remote desktop connections and software
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    • Changing your password
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    • What is my username
  • Email services and Office365
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    • Office-applications for Students and Staff
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    • OneDrive at home computers and mobile devices
    • Securemail
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  • ICT Services
  • Data protection and security
    • ICT Security guide for travelling staff
    • JAMK Network Usage Rules
    • Privacy Statements

Author:

10.10.2019

Asio Services maintenance 15.10.2019 at 14:00-17:00

Asio Services will be transformed to a new platform on Wednesday 15.10.2019 at 14:00-17:00. During this time all Asio Services are unavailable.   Maintenance will also cause some interruptions with Elmo Desktop services.  

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RSS Helpdesk news

  • JAMK internet connection maintenance 18.11.2020 16/11/2020
  • The destination of Teams recordings changes 13/11/2020
  • Haka login changes on 11 November at 3pm 09/11/2020
  • Adobe Creative Cloud for students 02/11/2020
  • Courses missing in Optima? 02/11/2020
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