Windows If you receive the message “Your Windows license will expire soon”, your Windows license is about to expire. You have to bring machine to campus and connect it to JAMK’s internal network. We recommend that you restart the machine once to ensure that the license is updated. It is possible for the machine to […]
Continue readingUpdate Zoom
During the summer, there are some important changes related to using Zoom: Versions older than Zoom 5.0 stopped working on June 1. From. Update the new version of the Software Center. 67% of JAMK Zoom users still have an old version. Zoom shows the version of the need to update at the top of the […]
Continue readingWidgets removed from Elmo desktop
My studies and My teaching widgets have been removed from Elmo desktop because of student management system change. Calendar widget cannot get data from ASIO or ASIO Classroom bookings. Students should download Tuudo app which shows schedules from Peppi and ASIO Classroom Booking.
Continue readingIntroduction of Peppi on Wednesday, 6 May at 1 p.m.
Peppi will be introduced on Wednesday, 6 May at 1:00 p.m. Setup is currently being prepared, so the service may have interruptions or slowness.
Continue readingChanged service times for ICT Helpdesk
As Jamk has limited staff’s mobility on campuses ICT Helpdesk’s service time has changed. Helpdesk is available on weekdays from 8:00am to 3:30pm. Reduced service periods are valid until 31.8. More info ICT services
Continue readingASIO is closed on 1 April
Access rights to ASIO has been removed on 1 April. Some identified staff groups have restricted permissions to ASIO and email has been sent to them. Data in ASIO can no longer be changed, but the necessary changes will be made retrospectively in Peppi in May. Students can access their own information, but they cannot, […]
Continue readingWorking remotely
The need for remote work and study has increased due to the situation caused by the corona virus outbreak. Optima, Elmo Intranet, ASIO, and Office 365 services (like OneDrive and email) are available over the Internet without a remote desktop connection. Staff will get access to ASIO without remote work connection at week 12. A […]
Continue readingUpgrade to the latest version of Windows 10 now and avoid interrupting your work at the wrong time!
Update 15.3.2020 Automatic update cancelled. Users can still do manual update at any moment. The latest version upgrade (for Windows 10 version 1909) is now available for staff. You can start the installation yourself at any time. You can start installation after working day and lock your computer. The installation will take the necessary steps […]
Continue readingAsio course enrolment has been suspended until 4.11 8:00
The course enrolment has been suspended in Asio due to technical problems created by the national student selection exam and enrolment running at the same time. Enrolment starts again on Monday 4.11 at 8:00 Sorry for any inconvenience.
Continue readingSecuremail
Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via email is not allowed. To address this shortcoming, we use Deltagon SecureMail service (only for staff). Securemail allows you to send and receive messages securely to any email address. Traffic is protected and messages are […]
Continue readingHome use licenses for staff and students
Different campus contracts allow staff and students to take advantage of programs on home machines. See more details https://helpdesk.jamk.fi/en/home-use-licenses/
Continue readingOffice 365 Pro Plus now available to staff
Office 365 Pro Plus is a monthly version of Office that is constantly updated and has new features. It requires an Office 365 license that is checked at startup. A few things to note The installation takes place through the Software Center program found on the desktop Installation removes old Office versions and installs the […]
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