Most ICT service personnel spend their summer holidays in July. However, there are staff on site throughout the summer with a few exceptions: Helpdesk’s service points are closed on Fridays 1 July, 8 July and 15 July. Contact it primarily by means of an electronic service request (helpdesk.jamk.fi) or by calling the Helpdesk service number […]
Continue readingMalfunction in Moodle
We have detected a malfunction in Moodle’s automatic course removal system. As a result of this, also some of the active courses have been deleted. The service provider is investigating the issue.
Continue readingICT Services support is limited during exam week
During the exam week (week 22), the ICT Services support staff is reserved for technical arrangements, so the response time for service requests may be a bit longer than normal. Requests will still be processed, so please have some patience.
Continue readingWindows or Office license expiration notice
Windows If you receive the message “Your Windows license will expire soon”, your Windows license is about to expire. You have to bring machine to campus and connect it to JAMK’s internal network. We recommend that you restart the machine once to ensure that the license is updated. It is possible for the machine to […]
Continue readingSecuremail
Email does not provide an easy-to-use and reliable mechanism for securing message content and therefore sending any sensitive information via email is not allowed. To address this shortcoming, we use Deltagon SecureMail service (only for staff). Securemail allows you to send and receive messages securely to any email address. Traffic is protected and messages are […]
Continue reading