Problems with Teams – fixed

Microsoft has reported that they are investigating issues with Teams. Title: Can’t access Teams User Impact: Users may be unable to access Microsoft Teams. More info: Users able to access Microsoft Teams may experience degraded performance with multiple features. Current status: We’re analyzing system telemetry to isolate the source for the issue. In parallel, we’re […]

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remote.jamk.fi maintenance 27.4 from 7.30

update 8.49Maintenance over. —– Estimated duration of the maintenance 1 – 1.5 hours. The service is available as soon as the maintenance ends. NOTE!After the changes, log in to the service with JAMK’s e-mail address. If two-step authentication configured, it is required at login. We apologize for the inconvenience.

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Problems with Turnitin

After the Moodle update on April 13, 2021, Turnitin reports have not appeared in Moodle. If you urgently need Turnitin services (eg Thesis returns), please contact Ms. Anne Luukkonen (anne.luukkonen @ jamk.fi).

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Computer clock stuck to winter time?

Last weekend, timezone was changed to summer time, and although this is usually handled automatically on JAMK’s computers, the clock is now stuck to winter time on many machines. This is mainly caused by the fact that the computer used has not been connected to JAMK’s servers for a long time. Time setting cannot be […]

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Update about Zoom’s cloud recording

Over the weekend, Nordunet disabled Zoom’s so-called AWS service, i.e. Zoom in the Amazon cloud, where alse cloud recording and streaming have been available. As previously announced, all Jamk’s users were transferred on Friday, March 26th. from AWS to Nordunet’s local Zoom platform. We have now been able to negotiate some extended flexibility with CSC. […]

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Problems with Microsoft O365 services

Microsoft has informed that several O365 services are suffering login problems globally. This includes but is not limited to Microsoft Teams, Forms, Exchange Online, Intune and Yammer. Microsoft has identified the underlying cause of the problem and are taking steps to mitigate impact. ETA on resolution is not known. Microsoftin info page: https://status.office365.com

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About Exchange email system security

The media has recently reported about new vulnerabililities found from Microsoft Exchange email system. All email systems administrated by JAMK ICT-Services have been checked and updated as soon as the update was made available and they are secure. In JAMK we use Microsoft’s Office365 Exchange platform as our primary email system, which was not affected […]

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Spam emails

This is a reminder for not to open any suspicious messages/attachments, or click the links within them. Even messages from colleagues cannot always be trusted since the sender information may be faked or account may have been breached. There have been several occations where also JAMK staff/student accounts have been used to send spam and […]

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Adobe Flash player will be removed from the workstations

Adobe will end support for Flash player on December 31, 2020. Security updates are no longer available for this application. Adobe Flash player will be removed from workstations managed by JAMK as of December 21, 2020. The more precise removal date depends on how the program is installed, eg versions integrated in the browser are […]

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Identity Management System Maintenance 8-10.12.2020

This Halko IDM version upgrade maintenance causes interruption of: user account creation, update and continuation password setting and change application of rights from the IDM-system Update 15.12. Application of rights from the IDM-system doen’t work yet. Update 16.12. IDM system is working now. New user portal: https://halko.jamk.fi/idmdash/#/requests

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M-drive maintenance on 4.12.2020

The M-drive that contains shared folders will be unavailable on Friday 4.12.2020 because of maintenance. During maintenance, all folders will be migrated to a new platform. During this process, the name of some directories may change. NOTE! If you already know that you need to access some M-drive data that day, please take a copy […]

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The destination of Teams recordings changes

Microsoft discontinues the use of the Stream Service as a destination for Teams recordings. From now on, the recordings will be stored on Onedrive. The change was applied on November 13, 2020, but it may take a while for the settings to take effect. So current meetings can still go to Stream. Recordings already in […]

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Problems with Webropol | Fixed

Webropol’s service provider (Telia-Inmics) is experiencing server problems after last night maintenance period, which prevents also us from using Webropol. Operators infopage (Finnish) Update: Login to Webropol seems to working again.

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Courses missing in Optima?

A problem has been identified between the Peppi student management service and Optima, which is why some students are currently not able to see all courses in Optima. The problem has been fixed, but it will take some time to update course listings in Optima. The situation should be fixed for all students by tomorrow.

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Scam calls to JAMK staff and students

There has been a lot of news in the media recently about scam calls, where the caller usually says in English that the recipient’s computer has a virus or some other problem and that the caller would want to connect to the machine remotely to fix the situation. Alternatively, the caller only asks for contact […]

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Weird notifications on Teams app (FCM Test Message)?

Teams users around the world have reported weird “FCM Test messages” on their mobile devices. JAMK users have also received these messages. Earlier this week, Google Hangouts users reported this same issue. It was and still is a vulnerability in Google’s Firebase Cloud Messaging service that apparently can now be exploited against Microsoft Teams users […]

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Misleading media coverage about Zoom’s privacy

Within recent days, there has been some misleading media coverage about Zoom’s privacy. Older Zoom version has for iOS devices has been using Facebook developer tools, which have passed users’ general device information (application version, language, processor type, time zone, etc.) to third parties. Any details about users identity has never been compromised. Latest version […]

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Changes to Adobe Software! Staff: Upgrade to the latest Adobe Creative Cloud applications. Old versions will be automatically deleted

The new Adobe Agreement has resulted in the following changes. From now on, all workstations will have Adobe Acrobat Reader DC software installed, which will also serve as the default PDF program. At least Adobe Acrobat DC and Photoshop are installed on all student computers. Some computers will have the entire Creative Cloud package installed. […]

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The telecom operator of Jyväskylä University of Applied Sciences will change on Thursday 22 August. Interruptions in calls during the morning.

All telephone subscriptions used by Jyväskylä University of Applied Sciences will change operator on Thursday August 22, starting at 8.00 am, with individual subscriptions being off-network during the time of changing the SIM card. The switch should be completed by 10AM, but there will be interruptions that may last until noon in the following numbers: […]

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JAVA removed from workstations

Due to license changes made by Oracle, we’ve been forced to uninstall Java from JAMK’s workstations. As of 16.4.2019, free version of Java has only been available for personal use. It is not possible to obtain licenses for a company of this size without significant costs. As a result, Java-based sites may no longer work, […]

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