There are several ways to change your password.
- Using Microsoft 365
- Using workstations on campus
- Using Self service password reset with online bank account (you can also reset forgotten password)
- Using Citrix remote desktop connection
Remember to update changed password to all of your devices, so that your account do not lock because of logins with old password. If for any reason none of methods below do not work, please contact Student Services or Helpdesk.
Using Microsoft 365 (preferred)
- Log in to Microsoft 365 at https://m365.jamk.fi
- Click on the wheel icon
at the top right corner
- If the wheel menu is not visible, return to the home page by clicking on the Jamk logo in the upper left corner
- Select “Change your password” from the drop-down menu
- Enter your old password and new password twice
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers
Using workstation on campus
- Log in to Windows -workstation
- Press Ctrl + Alt + Del
- Select “Change Password”
- Type in your old password and a new one
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers
Using Self service password reset with Finnish online bank account (you can also reset forgotten password)
A new user can fetch their username and set password using Self service password reset. It is also possible to change or reset forgotten password using this service.
- Go to: https://tunnistus.jamk.fi
- Select your bank
- Log in with your personal online bank account number/pin
- Check that all information is correct
- Service lists all accounts you have on Jamk, select the one which you want to change your password for
- Type in the new password
- Minimum password length is 14 characters including uppercase / lowercase letters (no umlauts) and numbers
Using Citrix remote connection
If you don’t have appropriate bank account with online access and/or you are not working at the campus, change your password as follows:
- Open Citrix remote desktop connection
- After desktop is loaded, click Citrix-icon on top of the screen
- Click icon with three dots “…”
- Select “ctrl+alt+del” from the drop-down menu
- Select “Change password”
- Write your old password and provide a new one