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Helpdesk and Instructions

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  • To New Users
    • How to log in to JAMK network/workstations
  • Remote access services
    • Eduroam – a Roaming Service
    • Remote desktop connections and software
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    • Changing your password
    • Creating a password
    • User account locked -error message?
    • What is my username
  • Email services and Office365
    • iPad/iPhone Exchange email and calendar settings
    • Office-applications for Students and Staff
    • OneDrive -client in JAMK’s staff Windows 10 workstations
    • OneDrive at home computers and mobile devices
    • Securemail
  • Office devices and classrooms
    • AV services
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  • Data systems and softwares
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  • ICT-services
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    • ICT-security guide for travelling staff
    • JAMK Network Usage Rules
    • Privacy Statements

Email services and Office365

Email services at JAMK are located at Microsoft Office365 cloud services. Office365 is a collection of services and email is just one of them.

Microsoft instructions for JAMK students
Office 365 help and how to  & Get started with Office 365, incl. settings for mobile devices

Microsoft instructions for JAMK staff
Get started with Outlook 2016

RSS Helpdesk news

  • Teams will replace Skype 6.1.2020, are you ready? 04/10/2019
  • Changes to Adobe Software! Staff: Upgrade to the latest Adobe Creative Cloud applications. Old versions will be automatically deleted 25/09/2019
  • Securemail 09/08/2019
  • Home use licenses for staff and students 17/02/2019
  • Office 365 Pro Plus now available to staff 05/02/2019
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Helpdesk -palvelun tarjoaa Jyväskylän ammattikorkeakoulu | www.jamk.fi