Remote desktop connections and software

Some of the programs and/or services that are commonly used in JAMK can only be accessed from within our own local network. Remote usage of some of these services is possible through Remove Desktop Services. This is done with Citrix Xenapp and Xendesktop -servers/services. Remote connection is primarily used with internet browser. There is also a separate client software available to almost all devices/platforms.

Työpöydän etäkäyttö

Using a browser (default)

Windows/Linux/Mac:

  • Go to https://remote.jamk.fi
  • Sign in with your own username and password
  • Start programs or whole desktop. Programs always open to new tab within browser.

Using Citrix Receiver program

Android/Apple iOS/Windows Phone/Windows tablet:

  • Download Citrix receiver software from app store
  • Start the Receiver program and create a new profile
  • Server: remote.jamk.fi
    • Domain: AD
  • Sign in with your own username and password

Windows/Linux/Mac:

  • Go to http://receiver.citrix.com
  • Download and install the Citrix Receiver software with default settings
  • Launch the program after installation
  • Server: remote.jamk.fi
    • Domain: AD
  • Sign in with your own username and password
  • Please note:
    • All programs are automatically added to the Start menu! (Windows)
    • In problem situations (programs do not start, can’t sign in etc.) download and install the latest Receiver version

Storing files

Remember to save your files always to the home directory (H-drive)! User profiles are automatically deleted.

Usage rights and licences

Citrix remote desktop connections are available for JAMK staff and students. Both user groups has their own dedicated and secured servers from which softwares are distributed and launched.

License is for 40 concurrent users. JAMK ICT-Services tracks license usage and we will purchase more licenses if needed.

Software on servers

There are almost all common JAMK programs installed, that are allowed to be accessed remotely by their license, including some library software and dossiers.

Limitations

If remote connection is not used within 60min, the server drops the connection automatically.