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Helpdesk and Instructions

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  • Remote access services
    • Eduroam – a Roaming Service
    • Remote desktop connections and software
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  • Username and password
    • Changing your password
    • Creating a password
    • User account locked -error message?
    • What is my username
  • Email services and Office365
    • iPad/iPhone Exchange email and calendar settings
    • Office-applications for Students and Staff
    • OneDrive -client in JAMK’s staff Windows 10 workstations
    • OneDrive at home computers and mobile devices
    • Securemail
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    • AV services
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    • Optima Locker
    • Printing
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    • Microsoft Store Deployment
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    • Social media services and tools
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  • ICT Services
  • Data protection and security
    • ICT Security guide for travelling staff
    • JAMK Network Usage Rules
    • Privacy Statements

data protection officer

Data protection and security

Data protection officer Tiia Rantanentietosuoja [a] jamk.fi

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RSS Helpdesk news

  • Strong authentication in JAMK, secure your account! 01/02/2021
  • Adobe Creative Cloud for students 02/11/2020
  • Windows or Office license expiration notice 05/08/2020
  • Update Zoom 08/06/2020
  • Securemail 09/08/2019
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